Privacy Policy
Effective date: August 16th, 2026
Last updated: August 16th, 2026
Bridge Creative Agency LLC., doing business as Bridge Creative Agency (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit bridgecreativeagency.com (the “Website”), contact us, subscribe to our communications, purchase a product, or engage us for branding, website design, development, consulting, or related services.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information you provide
You may provide information such as:
Your name
Business or company name
Email address
Telephone number
Mailing or billing address
Project details, budget, goals, and preferred timeline
Messages, feedback, survey answers, and testimonials
Account or login information
Files, images, branding materials, website content, and other project materials
Payment and transaction information
Any other information you choose to provide
Payment-card information may be processed directly by Zelle or HelloBonsai. We generally do not receive or retain your complete payment-card number.
Information collected automatically
When you visit the Website, we and our service providers may automatically collect:
IP address
Browser and device type
Operating system
Referring and exit pages
Pages viewed and links clicked
Approximate location derived from your IP address
Date, time, and duration of visits
Cookie identifiers and similar technical information
Website performance, diagnostic, and security data
Information from other sources
We may receive information from referral partners, social-media platforms, scheduling services, payment processors, analytics providers, publicly available sources, or other third parties, subject to their policies and your settings.
2. How We Use Information
We may use personal information to:
Respond to inquiries and schedule consultations
Prepare proposals, estimates, contracts, and invoices
Provide branding, website design, development, and related services
Manage projects and communicate with clients
Process payments and maintain transaction records
Deliver digital products, resources, or downloads
Operate, maintain, secure, and improve the Website
Analyze Website traffic and performance
Personalize content and user experiences
Send administrative or service-related communications
Send marketing emails where permitted by law
Request and publish reviews or testimonials with permission
Detect fraud, abuse, security threats, or technical problems
Enforce our agreements and protect our legal rights
Comply with legal, tax, accounting, and regulatory obligations
We will not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required.
3. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies to operate the Website, remember preferences, understand traffic, measure marketing performance, and improve our services.
These technologies may include:
Essential cookies: Necessary for security and Website functionality.
Preference cookies: Remember choices and settings.
Analytics cookies: Help us understand how visitors use the Website.
Advertising cookies: Help measure campaigns or provide relevant advertising, if used.
Our Website may use services such as Google Analytics, Meta Pixel, or Pinterest Tag.
You can control cookies through your browser settings and, where available, our cookie-consent tool. Blocking some cookies may affect Website functionality.
If your Website uses non-essential cookies for visitors in jurisdictions requiring prior consent, configure a compliant consent banner instead of relying on this policy alone.
4. Email Marketing
If you subscribe to our mailing list, we may send newsletters, promotions, resources, or business updates. You may unsubscribe at any time by clicking the unsubscribe link in an email or contacting us.
Unsubscribing from marketing does not prevent us from sending necessary transactional or project-related communications.
Our email communications may be managed through ConvertKit, Klaviyo, or other provider.
5. How We Disclose Information
We may disclose personal information to:
Website hosting and content-management providers
Payment processors and accounting services
Email and customer-relationship-management platforms
Scheduling and video-conferencing providers
Analytics and advertising providers
Cloud storage and project-management platforms
Contractors or professional collaborators assisting with a project
Attorneys, accountants, insurers, and other professional advisers
Government authorities when disclosure is legally required
A buyer, successor, or adviser involved in a merger, acquisition, financing, reorganization, or sale of business assets
These parties may process information only for their own disclosed purposes or to provide services to us, as applicable.
We may also disclose information:
With your direction or consent
To perform a contract with you
To protect our rights, safety, property, or users
To investigate fraud, unlawful conduct, or security incidents
To comply with a court order, subpoena, or other legal obligation
6. Sale and Sharing of Personal Information
Advertising or tracking tools used:
Some analytics and advertising activities may be considered a “sale,” “sharing,” or targeted advertising under certain state privacy laws, even when no money is exchanged. You may submit an opt-out request through [Your Privacy Choices link], adjust your cookie preferences at [link], or contact us using the information below.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services and satisfying legal, tax, accounting, security, and contractual obligations.
Retention periods vary depending on the type of information. For example:
Inquiry information may be retained for [period].
Client and project records may be retained for [period] after the engagement ends.
Contracts, invoices, and tax records may be retained for the period required by law.
Marketing information may be retained until you unsubscribe or request deletion.
Security logs and analytics data may be retained according to our providers’ settings.
We may retain limited information when necessary to document a request, resolve a dispute, enforce an agreement, or comply with law.
8. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. These may include access restrictions, secure passwords, encryption where appropriate, software updates, and reputable service providers.
No Internet transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security.
The Federal Trade Commission recommends that businesses collect only the information they need, protect it, and dispose of it securely. FTC privacy and data-security guidance
9. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Receive a portable copy of certain information
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Opt out of certain targeted advertising, sale, or sharing
Appeal our decision regarding a privacy request
Receive equal service without unlawful discrimination for exercising your rights
To submit a request, email noelle@bridgecreativeagency.com with the subject line “Privacy Request.”
We may need to verify your identity before fulfilling a request. You may also use an authorized agent where permitted by law. We will respond within the period required by applicable law.
These rights are subject to exceptions. For example, we may retain information required to complete a transaction, comply with law, protect security, or establish or defend legal claims.
10. California Privacy Notice
This section applies only if we are subject to the California Consumer Privacy Act, as amended (“CCPA”).
California residents may have the right to know, access, correct, or delete personal information. They may also have the right to opt out of the sale or sharing of personal information and limit certain uses of sensitive personal information.
During the preceding 12 months, we may have collected the following categories of personal information:
Identifiers: Name, email address, mailing address, telephone number, and IP address. We may use this information for communication, service delivery, account administration, and security.
Customer records: Contact, billing, and transaction details. We may use this information to prepare contracts, process payments, deliver services, and maintain business records.
Commercial information: Purchases, project history, service inquiries, and related records. We may use this information to provide services, administer projects, and improve our offerings.
Internet or electronic activity: Pages viewed, links clicked, Website interactions, browser information, and cookie identifiers. We may use this information for analytics, Website improvement, marketing, and security.
Approximate geolocation information: General location derived from an IP address. We may use this information for analytics, Website customization, and fraud prevention.
Professional information: Company name, job title, industry, and other business details. We may use this information for project planning, communication, and service delivery.
Inferences: Preferences or likely interests derived from your interactions with us. We may use this information to personalize our services and marketing communications.
We may collect this information directly from you, automatically from your device, from our service providers, from referral sources, or from publicly available sources.
We may disclose these categories of personal information to the service providers, contractors, professional advisers, business partners, authorities, and other recipients described in this Privacy Policy.
We do not unlawfully discriminate against individuals for exercising an applicable privacy right.
California’s official guidance describes residents’ rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive information, and receive nondiscriminatory treatment. Visit the California Attorney General’s CCPA page for more information.
To submit an applicable California privacy request, contact us at noelle@bridgecreativeagency.com or hello@bridgecreativeagency.com.
11. European Economic Area, United Kingdom, and Switzerland
This section applies when relevant data-protection law applies to our processing.
Our legal bases for processing may include:
Performing or preparing to enter into a contract with you
Pursuing legitimate interests such as operating our business, improving services, preventing fraud, and protecting security
Complying with legal obligations
Your consent, where required
You may have rights of access, correction, erasure, restriction, portability, objection, and withdrawal of consent. You may also have the right to complain to your local data-protection authority.
The European Commission provides additional information about these rights and their limitations. European Commission data-protection guidance
If we transfer personal information outside your country, we will use an appropriate legal mechanism where required, such as an adequacy decision or approved contractual safeguards.
Our contact for data-protection inquiries is [Name or Privacy Email]. Our representative in the EEA or UK, if legally required, is [Representative’s details].
Delete this section if your business does not offer services to or monitor individuals in these regions and legal counsel confirms it is unnecessary.
12. Children’s Privacy
Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.
If your services are directed toward minors—or you knowingly collect their information—you will need a policy and consent process tailored to that activity.
13. Third-Party Websites and Embedded Content
The Website may contain links to or embedded content from other websites, including social-media platforms, portfolio services, scheduling tools, payment processors, or video providers.
Those third parties may collect information independently. Their practices are governed by their own privacy policies, and we are not responsible for their privacy or security practices.
14. Client Website Data
When we access information on a client’s behalf while designing, developing, or maintaining the client’s website, the client generally determines why and how that information is processed.
The client is responsible for providing required privacy notices, obtaining consent, responding to individual requests, and giving us lawful instructions. Where required, we may enter into a separate data-processing agreement with the client.
15. International Visitors
We are based in United States. If you access the Website from another country, your information may be transferred to and processed in countries whose privacy laws differ from those in your location.
Where required, we use appropriate safeguards for international data transfers.
16. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date. If required by law, we will provide additional notice or request consent before a material change takes effect.
17. Contact Us
Questions or privacy requests may be sent to:
Bridge Creative Agency LLC.
Bridge Creative Agency
1630 Hampton Hollow Drive
Lawrenceville, GA 30043
USA
noelle@bridgecreativeagency.com